Returns & Exchanges:

We offer free exchanges and returns for store credit on all U.S. orders within 30-days of purchase. Please note that we do not offer cash refunds for limited edition items. Due to the nature of these limited edition drops, we cannot guarantee your preferred size will be available.

International Orders:

All international orders are final sale and are not eligible for returns or exchanges.

Quality Guarantee:

However, we take pride in the quality of our products. If, for any reason, your item arrives damaged or defective, please reach out to our customer support team and we’ll be happy to resolve the issue.

DROP SCHEDULE

DROP NO. 1 - 9.10.24

DROP NO. 2 - 10.15.24

DROP NO. 3 - 11.26.24

DROP NO. 4 - 12.10.24

No. These are Limited Edition products that are only available until sold out. Once they're gone, they are gone! Sign up for notifications to give yourself the best chance to secure a drop.

We offer multiple ways to purchase, both online and in person. For specific availability, check the 'More Ways to Buy' section on the product page, which will provide detailed information on where you can find that item.

All orders will be shipped within 1-2 business days after purchase. You may also upgrade to Expedited Shipping which will move your order to first priority, which will ship out either same or next day (within 24 hours).

No. Your item(s) are not guaranteed until your order has been placed. Adding items in your cart does not reserve the inventory. During Limited Edition releases, we highly encourage customers to check out as quickly as possible to avoid an item selling out before your order has been confirmed.

1. Get here early. Be on our site at least 5 minutes before drop time.

2. Sign into your UNRL account. Make sure your shipping address is saved to your account ahead of time. This will enable you to speed through checkout faster. (And you will receive reward points from your purchase, win-win.)

3. Use Apply Pay / Shop Pay. Skip the steps to enter your address and billing information. Remember to update your shipping address if you've moved recently.

4. Finish checking out quickly. Your order is not confirmed until the checkout process is complete. Adding your item to cart does not confirm inventory.

No. Discounts and rewards are not applicable for Limited Edition items. However, you will still earn reward points when you purchase, which can be applied towards future purchases.

(Note: Reward points only account for purchases made online at UNRL.com)

No. Orders cannot be updated after they have been placed. For the safety of our customers we do not save payment information and therefore we are unable to add items to an order. 

Please contact help@unrl.com immediately with an address change request. Orders are processed quickly and a change of address is not guaranteed.

We highly recommend checking your Apple Pay or Shop Pay account address before purchasing.

No. We are unable to combine orders.

Our website is equipped with technology to detect and prevent automated bot activity. This ensures all purchases are made by genuine human users. No Tomfoolery.